Privacy Policy

1. Information Collection

CoinSwap is committed to protecting your privacy while providing our services. As a non-custodial platform, we collect only the minimal information necessary to facilitate token swaps. The data we collect includes:

• Blockchain wallet addresses used for transaction processing and verification
• Email addresses (optional) for transaction notifications and communication
• IP addresses and basic device information (browser type, operating system) for security, fraud prevention, and service optimization
• Transaction metadata including token types, amounts, timestamps, and network selections for service provision and analytics
• Cookies and similar tracking technologies for enhancing user experience and maintaining session data

2. How We Use Your Information

Your information is processed exclusively for the following purposes:

• Facilitating and executing cryptocurrency swap transactions on blockchain networks
• Sending transaction confirmations, status updates, and important service notifications
• Detecting and preventing fraudulent activities, security threats, and unauthorized access
• Analyzing platform usage patterns to improve functionality, user interface, and service reliability
• Complying with legal obligations, regulatory requirements, and law enforcement requests when mandated by law

3. Data Storage and Retention

Transaction data is stored securely on our servers for operational purposes and may be retained for up to 5 years to comply with legal and regulatory requirements. Email addresses and optional account information are retained until you request deletion. As a non-custodial service, we NEVER store, access, or have any control over your private keys, seed phrases, or cryptocurrency funds. Your assets remain in your wallet at all times.

4. Data Security Measures

We implement industry-standard security protocols including encryption, secure socket layers (SSL), firewalls, and regular security audits to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security. You acknowledge the inherent risks of transmitting information over the internet.

5. Third-Party Services and Integrations

CoinSwap integrates with various third-party services to provide functionality, including: blockchain RPC providers, analytics platforms (e.g., Google Analytics), wallet connection libraries, and communication tools. These third parties have their own privacy policies and data handling practices. We do not control and are not responsible for their privacy practices. We recommend reviewing their policies independently.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain user sessions, remember preferences (theme, language), and analyze platform usage. You can control cookie settings through your browser, but disabling cookies may limit certain features of the Service.

7. Data Sharing and Disclosure

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited data only in the following circumstances: (a) with service providers who assist in platform operations under strict confidentiality; (b) when required by law, legal process, or government request; (c) to protect our rights, safety, or property; (d) in connection with a business transfer, merger, or acquisition.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to: access your personal data, request corrections or updates, request deletion of your data (right to be forgotten), object to certain data processing, and withdraw consent. To exercise these rights, contact our support team at support@coinswap.pro. Note that certain data may be retained for legal compliance even after deletion requests.

9. International Data Transfers

CoinSwap operates globally, and your data may be transferred to and processed in countries other than your own. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.

10. Children's Privacy

CoinSwap is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will take steps to delete it promptly.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through the platform. Your continued use after updates constitutes acceptance.